Napoleon Grills MIRAGE 605 User Manual download pdf (Page 10)

Problem Possible Causes Solution

Low heat / Low flame when

valve turned to high.

For propane - improper lighting

procedure.

Ensure lighting procedure is followed carefully. All gas grill

valves must be in the off position when the tank valve is

turned on. Turn tank on slowly to allow pressure to

equalize. See lighting instructions.

For natural gas - undersized

supply line.

Pipe must be sized according to installation code.

For both gases - improper

preheating.

Pre-heat grill with all main burners on high for 10 to 15

minutes.

Excessive flare-ups/uneven

heat.

Sear plates installed incorrectly.

Ensure sear plates are installed with the holes towards the

front, and the slots on the bottom. See assembly

instructions.

Improper pre-heating.

Pre-heat grill with both main burners on high for 10 to 15

minutes.

Excessive grease and ash build

up on sear plates and in drip

pan.

Clean sear plates and drip pan regularly. Do not line pan

with aluminum foil or other materials. Refer to cleaning

instructions.

Burners burn with yellow

flame, accompanied by the

smell of gas.

Possible spider web or other

debris, or improper air shutter

adjustment.

Thoroughly clean burner by removing. See general

maintenance instructions. Open air shutter slightly

according to combustion air adjustment instructions.

Improper air shutter adjustment.

Close air shutter slightly according to combustion air

adjustment instructions.

Flames lift away from

burner, accompanied by the

smell of gas, and possibly

difficulties in lighting.

TROUBLESHOOTING

Normal occurence on hot days.

This is not a defect. It is caused by internal vibrations in the

regulator, and does not affect the performance or safety of

the gas grill. Humming regulators will not be replaced.

Burners will not crosslight

each other.

Plugged ports at back of burner.

Clean burner ports. See burner maintenance instructions.

"Paint" appears to be

peeling inside lid or hood.

Grease build up on inside

surfaces.

Regulator ‘Hums’ when

unit is operating.

Infrared burner flashes

back (during operation the

burner abruptly makes a

loud “whoosh” sound,

followed by a continuous

blow-torch type sound and

grows dim.)

Ceramic tiles overloaded with

grease drippings and build-up,

ports are clogged.

Turn burner off and allow to cool for at least two minutes.

Relight burner and burn on high for at least five minutes or

until the ceramic tiles are evenly glowing red.

Burner overheated due to

inadequate ventilation (too

much grill surface covered by

griddle or pan.)

Ensure that no more than 75% of the grill surface is

covered by objects or accessories. Turn burner off and

allow to cool for at least two minutes, then relight.

Cracked ceramic tile.

Allow burner to cool and inspect very closely for cracks. If

any cracks are found, contact your authorized Napoleon

dealer for ordering a replacement burner assembly.

Leaking gasket surrounding the

ceramic tile, or a weld failure in

the burner housing.

Contact your authorized Napoleon dealer for instructions

on ordering a replacement burner assembly.

(This must be done by a qualified gas installer.)

This is not a defect. The peeling is caused by hardened

grease, which dries into paint-like shards, that will flake

off. Regular cleaning will prevent this. See cleaning

instructions.

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Napoleon Grills MIRAGE 605 User Manual Page 10

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